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Help and Support

There is a new and exciting service in Wales called Parent Talk Wales.  


There is a lot of pressure on parents and families at the

moment. Parents in Wales can now access this new

service to get support with anything that’s worrying them

about family life and parenting.  


Parent Talk Wales: 

  • Available to parents of 0-19 year olds 

  • Option of a 1:1 live chat with our Parenting Coaches who can provide support and reassurance specific to individual situations 

  • 1:1 chat is available in Welsh and English 

  • Browse articles, tips and resources on the most common parenting topics, such as:     

    • Mental health    

    • Behaviour    

    • SEND 

    • Sleep 

    • Child Development 

    • Co-parenting                                                                              

  • Free and confidential service 

  • Website:  


The Meic Helpline

Please find a link above for the Young person's mental health toolkit on Hwb;  you will find six playlists to direct you to a wide range of online resources to help you through the lockdown and beyond. In each of the playlists, you'll find self-help websites, apps, helplines, and more that are here to support your mental health and well-being.

Attached document; The Meic helpline, funded by Welsh Government and ran by ProMo-Cymru, offers information, advice and advocacy to every child and young person under 25 in Wales.


The Meic Helpline is free, confidential and bilingual and can be contacted by phone (080880 23456), text (84001) or online chat ( Children and young people can talk to one of our trained advisers about any question or issue they may have, big or small. Meic advisers will then work with that child or young person to find the help that they need. 


The Meic website is also full of useful articles which offer advice on a number of different subject. Visit the Articles section on the website to search through our previous articles, or use the magnifying glass on the top right hand corner to search a specific keyword.

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Tips, advice and where to get support for your child's mental health during the coronavirus (COVID-19) pandemic.

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